F&T said…
We appreciate all your comments and feedback.
Stirling Sales Customer S.Stone said…
Made the whole purchase experience very easy . Very pleasant.
Dunfermline Service Customer D.Watt said…
From start to finish a great experience. Good fast service.
Dunfermline Sales Customer R.Symmons said…
I had not realised how good they are. I have been in retail all my life. Sales Advisor exceeded my expectations which were high in the first place.
Stirling Service Customer K.Main said…
Good customer service. Video of car showing work being carried out. Kept me informed with going's on.
Dunfermline Sales Customer C.Pringles said…
My experience was very positive. I was treated very courteously, given lots of information and never felt pressurised at any time.
Stirling Service Customer T.Barlow said…
Staff are always friendly and helpful.
Stirling Service Customer S.Holmes said…
Sales Advisor friendly, polite, informative and helpful. Every last detail explained with no force sales talk. Made me feel like a valued customer.
Dunfermline Service Customer K.Mclean said…
Staff very helpful and polite. Told me length of service and when car would be ready. I arrirved back about 10 minutes after stated finish time and found car ready and washed.
Dunfermline Sales Customer J.Hagen said…
From first step through door you are made to feel relaxed. Every member of staff make you feel like family. It does not stop there. Aftersales is just as good and to me more important than sales.
.
Dunfermline Service Customer E.Meldrum said…
I would recommend anyone to go to Flear & Thomson. Excellent service. Very efficient and friendly.
Stirling Service Customer K.Grant said…
Very impressed with the video of my service. Also service reception was friendly and helpful.
Stirling Sales Customer H.McBride said…
Excellent service, knew what he was talking about and explained everything .
Dunfermline Service Customer J.Smith said…
Experience was first class from moment of booking to collecting car. Staff attentive and polite. Video sent to my phone shows car in workshop. returned washed with full breakdown of work carried out.
Stirling Service Customer D.Herries said…
Always go out their way to get my or my wife's car completed with the minimal of hassle..
Service Customer J.Campbell said…
Car was serviced, washed ready to go in just over 1.5hrs. 1st Class.
Sales Customer C.Flowers said…
Picked up from Edinburgh Airport, warm and friendly. Once at dealership nothing was too much trouble and never once felt stupid for asking what must have seemed obvious questions. Totally satisfied with handling of purchase from 1st call to the last.
Sales Customer E.Harley said…
Sales Executive was excellent in how he dealt with our purchase and communicating with us on the progress with our order. Carrying out his discussions with us in a very friendly, courteous and informative manner.
Service Customer M.Hislop said…
Excellent service and delivery driver was pleasant and cheery.
Service Customer M.Rodger said…
The whole process from booking the car in, dropping off, having work done and collecting it was completely problem free. Excellent customer service.
Sales Customer L.Welsh said…
We have bought 4 Kia. Sales Exec always contacts us if he feels there is a good deal we would be interested in. Feel very comfortable and at home when we go into discuss options. Never any pressure selling. All round excellent service.
Service Customer A.McPherson said…
Pleasant efficient service. Staff very helpful. We live 3 hours from garage
Service Customer R.Brown said…
Very professional attitude, excellent customer service.
Sales Customer T.O'Hanlon said…
Everything explained clearly and process smooth. Excellent service.
Service Customer F.Whyte said…
Great service.
Service Customer A.Hutchison said…
Friendly staff.
Service Customer Mr Pollock said…
Work completed on time, dealer inspires confidence. Service Manager excellent with feedback and information.