For transparency we will add a small PPE charge of £5 whilst your car is in for Service, Mot or Repair. We previously absorbed the costs for items such as Nitrile Gloves and Seat Covers. However since the start of the Covid-19 Pandemic, stock of PPE is both difficult to procure and cost of items has increased dramatically due to worldwide demand. As an example, pre-Covid-19 a box of Nitrile Gloves would cost our business £4.50 and today it costs £18.00-£20.00 . Hospital Grade Sanitiser in bulk would cost approx. £15.00per 5L, whilst today it costs between £40-£55. In addition to a Seat Cover, we will also apply a Steering Wheel, Gear Stick and Handbrake Cover . The main touch-points will be sanitised ready for you to collect your car.
You will see we have in place Social Distance Floor Signage, Sanitiser Stations, Disposable Masks & Gloves (to wear at your discretion) + your own personal pen that you can take away with you ( :
We appreciate your understanding and assure you of our best intentions to keep everyone as safe as possible during these very new and different times.
To keep our customers safe and therefore friends, family and local communities, whilst you car is in for service, repair or MOT, we apply strict hygiene controls.
The aftersales department at Flear & Thomson Kia is noted for its expertise and commitment to customer care by motorists across Dunfermline, Fife, Stirling and neighbouring counties.
Each of our mechanics has received full training from the manufacturer, as well as meeting the exacting standards the business demands of them. The quality of our aftersales services is heightened further by the size and standard of our purpose-built facilities. Spacious garages, up-to-date equipment and apparatus, and an extensive stock of genuine parts and accessories mean that Flear & Thomson Kia customers are guaranteed the speediest repairs and maintenance possible.
Whether leaving your car with us for routine servicing or an MOT test (which are free for the owners of new or used cars bought from Flear & Thomson when you purchase a Service Plan), or having it bought in for major repairs after a serious accident, you can rely on us to return your vehicle to you in the best-possible condition.
Get in touch with one of our aftersales departments at our Dunfermline or Stirling dealership's for further information. k